IT Security

Many companies discover they never had a security plan only after the problem hits: a site without an SSL certificate that the browser flags as "not secure" to every visitor, a server running outdated software that ends up compromised, or a backup that turns out not to restore properly exactly when it is needed most. IT security, when it works, is practically invisible day to day — but its absence shows up in the worst possible way, almost always at the worst possible time, with the business stalled while it gets sorted out.

We handle the ongoing protection of the infrastructure: issuing, installing and renewing SSL certificates so the site and its communications travel encrypted end to end; server hardening, which includes closing unnecessary ports and services, configuring the firewall, applying security updates to the operating system and installed software, and restricting permissions to the minimum needed for each user and process. On top of that, we set backup policies with frequency defined by how critical each system is, retention of copies in locations separate from the main server, and a documented, step-by-step incident recovery plan — who does what, in what order, with which credentials — not something improvised on the day the problem happens.

For example, a company running a server that went years without security updates can coexist with that risk with no visible problems for a long time, until a known vulnerability gets exploited and the site ends up compromised or offline entirely; at that point, having tested backups and a clear restoration procedure is what determines whether recovery takes minutes or hours, versus several days of paralysis and the cost that comes with it. Another common case is an online store that needs to show customers, with a visible padlock in the browser and valid certificates, that their payment data travels protected in every transaction.

We work with certificates from recognized authorities (including automatic renewal where applicable), firewall rules and tools that block unauthorized access attempts, scheduled updates for the operating system and base software, and backup schemes with daily, weekly and monthly retention depending on the case, with periodic test restores to confirm the copy actually works when needed, not just that the backup process finished without errors in the log. All of it is documented, so the procedure does not depend on the same person being available the day something goes wrong.